FAQ

🍩 Frequently Asked Questions

Ordering

How do I place an order?
Use our online order form to choose your box size (2-pack, half dozen, or dozen) and flavors. For custom or bulk orders, just Contact Us with your date, quantity, and any special requests.
Can I place a custom or bulk order?
Absolutely! We handle birthdays, weddings, office events, and more. Share your guest count, flavor preferences, and pickup/delivery timing through our Contact Us page, and we’ll confirm availability and pricing.

Shipping & Delivery

When will my order arrive?
We roast and pack coffee fresh and process orders in the order received. Most orders are processed within 2–5 business days, then shipped, which typically takes another 1–4 business days depending on your location. During busy seasons (holidays, promos), processing may take the full 5 days. Most customers receive their order in about 5 business days total.
Do you ship donuts?
We’re testing limited shipping (weather and product-dependent). For the freshest experience, we recommend local pickup or delivery. Ask us about shipping donut holes or mini packs through our Contact Us page.

Freshness & Storage

How long do your donuts stay fresh?
Our donuts are best enjoyed within 24 hours. Store at room temperature in an airtight container for up to 2 days, or freeze for longer storage. Avoid the fridge—it can dry them out.
What’s the best way to store leftovers?
Keep them in an airtight container at room temp. For freezing, wrap individually and freeze; thaw at room temp and warm briefly before serving.

Allergens

Do your products contain allergens?
Yes. Our products may contain or come into contact with wheat, milk, eggs, peanuts, and tree nuts. While we do our best to minimize cross-contact, all items are prepared in the same kitchen.

Coffee Pairings & Seasonal

What coffee pairs best with your donuts?
Check out our View Pairing Menu for perfect flavor matches — like lemon berry glaze with a bright light roast, or peanut butter chocolate with a bold dark roast.
Do you offer gift boxes or seasonal flavors?
Yes! We rotate flavors with the seasons (hello, Pumpkin Spice) and offer giftable boxes. Keep an eye on our website and social pages for announcements and preorder openings.